Standalone Repeater
Thermo Scientific Smart-Vue
®
Wireless Monitoring Solution Administrator Guide v 2.2 77
14.7 Troubleshooting
your Repeater
If you are having difficulties with your configuration, check these
frequently-asked questions before contacting technical support.
How can I tell if the repeater is working correctly?
The repeater’s two LEDs turn on briefly when you plug in the AC adapter,
and one remains on to indicate that the device is running. If one light blinks
continually, there may be a problem with the AC adapter. If both lights are
off, make sure the AC adapter is plugged in.
I entered the repeater address in Smart-Vue Client, but its signal remains
at 0% when I run a test. What should I do?
Check the repeater’s RF address (“S/N” on the label) in Smart-Vue Client.
Make sure the repeater and receiver are both powered on. Try bringing the
repeater closer to the receiver. Test your receiver with another end-module.
The repeater shows a strong signal, but the end-point module shows
0%. What should I do?
Check the end-point’s RF address (“S/N” on the label) in Smart-Vue Client.
Test the end-point module by physically placing it within 3 meters (9.8 ft.)
of your receiver (without passing through the repeater). If the end-point
module is functioning correctly, try placing the repeater in a different
location. Consider using additional repeaters if the end-point module is far
away.
What is an acceptable wireless signal strength for my repeater?
We recommend that each device in the network show a value of 40% or
better when you click on the Signal button in Smart-Vue Client. Better
signal strength results in better system performance.
My repeater is already configured on another receiver. Can I use it again
from my receiver too?
No. Repeaters may only be configured for one receiver, whether on a
machine or network device server.
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