Troubleshooting and diagnostic options
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Diagnostic message / Meaning
Process – configuration
Error during initialization of the
application's configuration data from
configuration memory.
- Contact Product Support.
Processor unit – memory
The internal hardware diagnostics has
detected a internal memory fault.
- A system restart is required.
- Contact Product Support if the
problems persist after a system restart.
Sequence - parameter check
The device parameterization is faulty.
- Check all device configuration
parameters -> transfer correct
parameters.
Processor unit - program sequence
The device is in fail-safe state.
- A system restart is required.
MT sampling unit - gear unit
The device is in fail-safe state.
- Contact Product Support if the
problems persist after a system restart.
Sequence - remote channel
- The remote channel overwrites the
current process data value of the
measurement channel.
Power supply unit – undervoltage
The internal hardware diagnostics has
detected an undervoltage in the internal
power supply unit.
- Contact Product Support if problems
persist.
Power supply unit – overvoltage
The internal hardware diagnostics has
detected an overvoltage in the internal
power supply unit.
- Contact Product Support if problems
persist.
Sequence – scaling
The internal hardware diagnostics has
detected a shaft movement out of range in
switched off state.
- Verify the correctness of the
transmitted process data. A preset
adjustment must be performed in order
to acknowlege the error.
Sequence - FSCP communication
The device is in fail-safe state.
- A system restart is required.
Processor unit – reset
Error of the processor-internal hardware
diagnostics.
- A system restart is required.
Processor unit - remote channel
The device is in fail-safe state.
- A system restart or an error
acknowledgement is required.
Interface – fieldbus
The hardware diagnostics of the fieldbus
interface has detected an internal error.
- A system restart is required.