Xerox ColorQube 9303 User Manual

Troubleshooting
ColorQube™ 9301/9302/9303
General Care and Troubleshooting
321
Advanced
Use this option to select a quick or full fix
for the light line problems, or fix the
problem of ink smears. Select the option
required and then select Confirm when
the confirmation screen is displayed.
• Light Lines (Quick) corrects Light
Lines when detected, until a Full Fix is
completed.
• Light Lines (Full) performs a
maintenance routine when the
machine is idle to fix the light line
problem.
• Ink Smears is selected to correct any ink smear quality issues.
Problem Statements
If you are experiencing difficulties using your device, check the suggestions below for problem solving
advice.
Problem Potential Solution
Dark or colored lines and streaks appear on the
output when copying or scanning from the
document glass.
• Reprint the job.
• Make sure the defect is not on the original.
•Clean the document glass and the Constant Velocity
Transport (CVT) glass.
• Fix the image quality problems. Refer to Image Quality
Problems on page 320 for instructions.
Dark or colored lines and streaks appear on the
output when copying or scanning form the
document feeder.
• Reprint the job.
• Make sure the defect is not on the original.
•Clean the document glass and the Constant Velocity
Transport (CVT) glass.
• Fix the image quality problems. Refer to Image Quality
Problems on page 320 for instructions.
Blurry prints are being produced. • Reprint the job.
• Fix the image quality problems. Refer to Image Quality
Problems on page 320 for instructions.
Printer makes a tearing or ripping noise as
paper exits and part of the image may be
missing from the page.
• Reprint the job.
• Fix the image quality problems. Refer to Image Quality
Problems on page 320 for instructions.
A skewed or crooked image is produced when
copying or scanning from the document glass.
• Reprint the job.
• Make sure the defect is not on the original.

Xerox ColorQube 9303 Specifications

General

Dimensions (WxDxH)	1398 x 722 x 1156 mm
Networking features	Gigabit Ethernet
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	print, scan
Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	600 x 600 DPI
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	60 ppm
Print speed (color, normal quality, A4/US Letter)	55 ppm
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	300000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Time to first copy (black, normal)	8.2 s
Copy speed (black, normal quality, A4)	60 cpm
Copy speed (color, normal quality, A4)	55 cpm
Scan to	E-mail, FTP, Image, USB
Scan speed (black)	84 ppm
Image formats supported	JPG
Optical scanning resolution	- DPI
Total input capacity	3300 sheets
Total output capacity	- sheets
Maximum input capacity	7300 sheets
Paper tray 2 input capacity	550 sheets
Auto document feeder (ADF) input capacity	100 sheets
Maximum print size	320 x 457 mm
Paper tray media types	Plain paper
ISO A-series sizes (A0...A9)	A4
Display	-
Control type	Touch
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Internal storage capacity	160 GB
Power consumption (average operating)	- W
Faxing	Mono faxing