Xerox PHASER 6121MFP User Manual

Troubleshooting
Phaser 6121MFP Multifunction Printer
User Guide
192
There are toner smudges on the
back side of the page (whether
or not it has been printed on
both sides).
The paper path is dirty with
toner.
Print several blank sheets and the excess
toner should disappear.
One or more of the toner
cartridges is defective.
Remove and inspect the toner
cartridges. Replace any that are
defective.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
Abnormal areas (white, black,
or color) appear in a regular
pattern.
The printer’s laser lens is dirty. Clean the laser lens. See Cleaning the
Laser Lens on page 168.
A toner cartridge may be
defective.
Remove and inspect the toner
cartridges. Replace any that are
defective.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
Image defects. The laser lens is dirty. Clean the laser lens. See Cleaning the
Laser Lens on page 168.
A toner cartridge may be
leaking or defective.
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
Lateral lines or bands appear
on the image.
The printer is not level. Place the printer on a flat, hard, level
surface.
The paper path is dirty with
toner.
Print several blank sheets. The excess
toner should disappear.
One or more of the toner
cartridges may be defective.
Remove and inspect the toner
cartridges. Replace any that are
defective.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
Symptom Cause Solution

Xerox PHASER 6121MFP Specifications

General

Print technology	Laser
Maximum resolution	1200 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	11 s
Time to first page (color, normal)	21 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Print speed (color, normal quality, A4/US Letter)	5 ppm
Power supply type	AC
Dimensions (WxDxH)	405 x 427 x 375 mm
Printer management	MFP ControlCentre, Xerox CentreWare Internet Services, Xerox CentreWare Web
All-in-one functions	Copy, Scan
Standard media sizes	92 x 184mm - 216 x 356mm
Maximum internal memory	0.128 GB
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000/XP/Vista Mac OS X v10.3+
Scanner type	Flatbed scanner
Image formats supported	JPG
Maximum scan resolution	4800 x 4800 DPI
Copier resize	- %
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	19 s
Time to first copy (color, normal)	45 s
Total input capacity	200 sheets
Total output capacity	100 sheets
Internal memory	128 MB
Card reader integrated	No
Sound pressure level (printing)	- dB
Display	LCD
Market positioning	Business
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 209 g/m²
Standard interfaces	USB 2.0
Power consumption (standby)	76 W
Power consumption (average operating)	271 W
Sustainability certificates	ENERGY STAR
Certification	EMC, FCC
Maximum duty cycle	35000 pages per month
Recommended duty cycle	1500 pages per month
Operating temperature (T-T)	10 - 35 °C
Non-operating relative humidity (non-condensing)	15 - 85 %