Xerox PHASER 6121MFP User Manual

Troubleshooting
Phaser 6121MFP Multifunction Printer
User Guide
193
Colors look wrong. One or more of the toner
cartridges may be installed
incorrectly, may be low, or may
be defective.
Check the printer control panel for a
Toner Low message. Remove the toner
cartridges and verify that the toner is
distributed evenly on each cartridge
roller, then reinstall the toner cartridges.
Replace a cartridge if necessary.
The Color Matching settings in
the Quality tab of the printer
driver are incorrect.
Verify the Color Matching settings in the
printer driver. Change as necessary.
The printer needs a color
calibration.
Calibrate the printer. See Calibrating the
Printer on page 174.
Colors are not registering
properly; colors are mixed or
have page-to-page variation.
The top cover or front door is
open during printer calibration.
Close the cover or door and then
perform a color calibration. See
Calibrating the Printer on page 174.
Gradations are not adjusted
correctly.
The imaging unit is not
correctly seated.
Remove the imaging unit and reseat it.
One or more of the toner
cartridges may be defective.
Remove and inspect the toner
cartridges. Replace any that are
defective.
The paper is damp. Remove the moist paper and replace it
with new, dry media.
The color has a poor
reproduction or has poor
density.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
The print quality of the second
side of a 2-sided printed page is
faded.
The fuser heats the paper to
the point where it dries out too
much for the toner to transfer.
In the System Menu, change the
duplexing speed setting to Quality. See
Changing the Duplexing Speed on
page 187.
Symptom Cause Solution

Xerox PHASER 6121MFP Specifications

General

Print technology	Laser
Maximum resolution	1200 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	11 s
Time to first page (color, normal)	21 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Print speed (color, normal quality, A4/US Letter)	5 ppm
Power supply type	AC
Dimensions (WxDxH)	405 x 427 x 375 mm
Printer management	MFP ControlCentre, Xerox CentreWare Internet Services, Xerox CentreWare Web
All-in-one functions	Copy, Scan
Standard media sizes	92 x 184mm - 216 x 356mm
Maximum internal memory	0.128 GB
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000/XP/Vista Mac OS X v10.3+
Scanner type	Flatbed scanner
Image formats supported	JPG
Maximum scan resolution	4800 x 4800 DPI
Copier resize	- %
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	19 s
Time to first copy (color, normal)	45 s
Total input capacity	200 sheets
Total output capacity	100 sheets
Internal memory	128 MB
Card reader integrated	No
Sound pressure level (printing)	- dB
Display	LCD
Market positioning	Business
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 209 g/m²
Standard interfaces	USB 2.0
Power consumption (standby)	76 W
Power consumption (average operating)	271 W
Sustainability certificates	ENERGY STAR
Certification	EMC, FCC
Maximum duty cycle	35000 pages per month
Recommended duty cycle	1500 pages per month
Operating temperature (T-T)	10 - 35 °C
Non-operating relative humidity (non-condensing)	15 - 85 %