Error Messages and Codes 3-29
13,200.41: The right jetstack heater is too hot.
13,202.43: The right jetstack heater took too long to reach its setpoint.
13,259.46: The right jetstack thermistor circuit is open.
13,261.48: The right jetstack thermistor circuit is shorted.
13,263.41: The right jetstack thermistor returned a bad reading, or the reading was
corrupted by ESD.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Verify that the ambient temperature of the
room is within the system’s optimal
environmental specification (see "System
Environmental Specifications" on
page 1-14).
2. Is the room too cold or too hot?
Advise
customer of
specification
requirements.
Go to Step 2.
2
1. Ensure the ground integrity of the system
(see "Ensuring Ground Integrity" on
page 4-73).
2. Are all components grounded properly?
Go to Step 3. Resolve ground
integrity.
3
1. Run the Right Jetstack Temperature test.
2. Did the test pass?
Go to Step 4. Replace the
printhead.
4
1. Check and reseat all wiring to the printhead.
2. Did this correct the problem?
Complete. Replace the
printhead.
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