Troubleshooting
915
Capturing the Packets Using the Ethernet Software
Receiving data packets from the HUB
Connect the Internet port of the IP phone and the PC to the same HUB, and then use Sniffer,
Ethereal or Wireshark software to capture the signal traffic.
Receiving data packets from PC port
Connect the Internet port of the IP phone to the Internet and the PC port of the IP phone to a
PC. Before capturing the signal traffic, make sure the data packets can be received from the
Internet port to the PC port.
Procedure
Span to PC port can be configured using the following methods.
Central Provisioning
(Configuration File)
Configure span to PC port.
Parameter:
static.network.span_to_pc_port
Configure span to PC port.
Navigate to:
http://<phoneIPAddress/servlet?p
=network-adv&q=load
Details of the Configuration Parameter:
static.network.span_to_pc_port
Description:
Enables or disables the IP phone to span data packets received from the Internet port to
the PC port.
0-Disabled
1-Enabled
If it is set to 1 (Enabled), all data packets from Internet port can be received by PC port.
Note: It works only if the value of the parameter “static.network.pc_port.enable” is set to 1
(Auto Negotiation). If you change this parameter, the IP phone will reboot to make the
change take effect.
Web User Interface:
Network->Advanced->Span to PC->Span to PC Port
Phone User Interface: