Instructions for Use 14 Troubleshooting
2660021169042 Rev. A 2018-03 14.2 Status Messages
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Status Compon
ent
Message
/ Fault
Cause Rectification Qualifi-
cation
Instrume
nt
Critical
Storage
Not enough storage space for
patient data.
u Archive patient data or
add an external storage
device.
u Turn instrument power off
and then on.
u If the problem persists,
contact ZEISS customer
service.
Local IT
(recom-
mended)
User
Hard
Drive
Critically
low hard
drive
space.
Not enough hard drive space
to aquire or analyze patient
data.
You cannot Acquire or
Analyze data.
u Create additional hard disk
space by deleting unused,
saved exams.
u Save the exams to an
external storage unit or an
additional NAS.
u Shut down and restart the
PLEX® Elite 9000 software
to enable the Acquire
button.
u If using a Review Station
and you only plan to
review one or two scans,
you can temporarily
change the storage
requirements.
Result
ü When you have
adequate space on
the hard drive, status
changes to green.
Local IT
(recom-
mended)
User
NAS Critically
low
storage
space.
Not enough free space on the
NAS to save additional patient
data.
Your data will be saved to your
local hard drive.
u Save the exams locally and
consider attaching to an
additional NAS.
Local IT
(recom-
mended)
User