ZyXEL Communications NR/FWA Outdoor Series - Part III: Troubleshooting and Appendices

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PART III

Troubleshooting and

Appendices

Appendices contain general information. Some information may not apply to your Zyxel Device.

Main Page

default chapter3
- Document Conventions3
- Contents Overview4
- Table of Contents4
- Table of Contents6
- Part I: User's Guide15
- User's Guide15
Chapter 1 Introduction16
- Introduction16
- Model Feature Differences16
- Overview16
- Applications for the Zyxel Device20
- Good Habits for Managing the Zyxel Device21
- How to Manage Your Zyxel Device21
Chapter 2 Hardware23
- Hardware23
- Leds (Lights)23
- Overview23
- Zyxel Device Model with Single LED23
- Zyxel Device Models with Multiple Leds24
- Ports Panel26
- Wifi/Wps Button27
- RESET Button29
- Access the Web Configurator31
Chapter 3 Web Configurator31
- Overview31
- Web Configurator31
- Settings Icon33
- Web Configurator Layout33
- Widget Icon39
Chapter 4 Quick Start42
- Quick Start42
- Quick Start Overview42
- Quick Start Setup42
- Quick Start Setup - Time Zone42
- Quick Start Setup - Finish43
- Quick Start Setup - Wifi43
- Web Interface Overview44
- Web Interface Tutorials44
- Wifi Network Setup45
- Changing Security on a Wifi Network46
- Cellular Network Setup48
- Setting up a Cellular Network Connection48
- Setting up a Guest Network48
- Setting up a Cellular APN Setting49
- Configuring a Firewall Rule51
- Network Security51
- Parental Control53
- Configuring a MAC Address Filter for Wired LAN Connections55
- Device Maintenance57
- Upgrading the Firmware57
- Backing up the Device Configuration58
- Restoring the Device Configuration58
- Part II: Technical Reference60
- Technical Reference60
Chapter 6 Connection Status61
- Connection Status61
- Connection Status Overview61
- Connectivity61
- Icon and Device Name62
- System Info62
- Cellular Info65
- Wifi Settings71
- Lan72
- Broadband74
- Broadband Overview74
Chapter 7 Broadband74
- What You Can Do in this Chapter74
- What You Need to Know75
- Before You Begin76
- Broadband76
- Add/Edit Internet Connection78
- Cellular WAN79
- Cellular APN80
- Edit APN81
- Cellular SIM Configuration85
- Cellular Band Configuration86
- Cellular PLMN Configuration87
- Cellular IP Passthrough90
- Cellular SMS91
- Cellular Lock (LTE)93
- Cellular Lock (5G)95
- Esim97
- Edit Esim Profile99
Chapter 8 Wireless101
- What You Can Do in this Chapter101
- What You Need to Know101
- Wireless101
- Wireless Overview101
- Wireless General Settings102
- No Security104
- More Secure (Recommended)105
- MAC Authentication106
- Wmm108
- Others Screen109
- Technical Reference111
- Wifi Network Overview111
- Additional Wifi Terms113
- Wifi Security Overview113
- Bss115
- Signal Problems115
- Preamble Type116
- Wifi Protected Setup (WPS)116
Chapter 9 Home Networking121
- Home Networking121
- Home Networking Overview121
- What You Can Do in this Chapter121
- What You Need to Know121
- LAN Setup123
- Static DHCP128
- Before You Begin129
- Upnp130
- Custom DHCP131
- Custom DHCP Configuration132
- GRE Tunnel133
- Technical Reference135
- DHCP Setup136
- DNS Server Addresses136
- Lan Tcp/Ip137
- Turn on Upnp in Windows 10 Example138
- Auto-Discover Your Upnp-Enabled Network Device140
- Web Configurator Access with UPNP in Windows 10143
Chapter 10 Routing146
- Configure Static Route146
- Routing146
- Routing Overview146
- Add or Edit Static Route147
- DNS Route151
- Add or Edit DNS Route152
- Add or Edit Policy Route153
- Policy Route153
- RIP Overview154
- Rip155
- NAT Overview156
- Network Address Translation (NAT)156
- What You Can Do in this Chapter156
- What You Need to Know156
- Port Forwarding157
- Add or Edit Port Forwarding158
- Port Triggering160
- Add or Edit Port Triggering Rule162
- Dmz163
- Alg164
- NAT Definitions165
- Technical Reference165
- How NAT Works166
- What NAT Does166
- NAT Application167
Chapter 12 DNS169
- Dns169
- DNS Overview169
- What You Can Do in this Chapter169
- What You Need to Know169
- Add or Edit DNS Entry170
- DNS Entry170
- Dynamic DNS171
Chapter 13 VLAN Group174
- VLAN Group174
- VLAN Group Overview174
- What You Can Do in this Chapter174
- Add or Edit a VLAN Group175
- VLAN Group Settings175
Chapter 14 Interface Grouping177
- Interface Grouping177
- Interface Grouping Overview177
- What You Can Do in this Chapter177
- Interface Group Configuration178
- Interface Grouping Criteria180
Chapter 15 Firewall182
- Firewall182
- Firewall Overview182
- What You Need to Know about Firewall182
- Firewall183
- What You Can Do in this Chapter183
- Firewall General Settings184
- Protocol (Customized Services)185
- Access Control (Rules)186
- Add Customized Service186
- Add New ACL Rule187
- Dos189
- Firewall Rules Overview190
- Firewall Technical Reference190
- Guidelines for Security Enhancement with Your Firewall191
- Security Considerations191
Chapter 16 MAC Filter193
- MAC Filter193
- MAC Filter Overview193
- Add New Rule194
- Certificates196
- Certificates Overview196
Chapter 17 Certificates196
- Local Certificates196
- What You Can Do in this Chapter196
- What You Need to Know196
- Create Certificate Request198
- View Certificate Request199
- Trusted CA200
- Import Trusted CA Certificate201
- View Trusted CA Certificate202
- Certificates Technical Reference203
- Verify a Certificate204
Chapter 18 Log206
- Log206
- Log Overview206
- What You Can Do in this Chapter206
- What You Need to Know206
- System Log207
- Security Log208
Chapter 19 Traffic Status209
- Traffic Status209
- Traffic Status Overview209
- WAN Status209
- What You Can Do in this Chapter209
- LAN Status211
- ARP Table213
- ARP Table Overview213
Chapter 20 ARP Table213
- How ARP Works213
Chapter 21 Routing Table215
- Routing Table215
- Routing Table Overview215
Chapter 22 WLAN Station Status218
- WLAN Station Status218
- WLAN Station Status Overview218
- Cellular WAN Status220
- Cellular WAN Status Overview220
Chapter 23 Cellular WAN Status220
Chapter 24 System227
- System227
- System Overview227
Chapter 25 User Account228
- User Account228
- User Account Overview228
- User Account Add or Edit229
Chapter 26 Remote Management231
- MGMT Services231
- Remote Management231
- Remote Management Overview231
- What You Can Do in this Chapter231
- Add Trust Domain233
- Trust Domain233
- MGMT Services for IP Passthrough234
- Trust Domain for IP Passthrough235
- Add Trust Domain236
Chapter 27 TR-069 Client238
- Client238
- Overview238
Chapter 28 TR-369242
- Overview242
- Mqtt243
- Topics243
- Configuration Overview244
- Prerequisites244
- Configuring TR-369 on the Zyxel Device245
- Mqtt245
- Add or Edit MQTT246
- Local Agent247
- Edit Agent249
- Controller250
- Add or Edit Controller251
Chapter 29 Time Settings253
- Time253
- Time Settings253
- Time Settings Overview253
Chapter 30 Email Notification256
- Email Notification256
- Email Notification Overview256
- E-Mail Notification Edit257
Chapter 31 Log Setting259
- Log Setting259
- Log Setting Overview259
- Example Email Log261
Chapter 32 Firmware Upgrade263
- Firmware Upgrade263
- Firmware Upgrade Overview263
- Module Upgrade265
- Online Upgrade266
- Backup/Restore268
- Backup/Restore Overview268
Chapter 33 Backup/Restore268
- Reboot271
- Schedule Reboot272
Chapter 34 Diagnostic273
- Diagnostic273
- Diagnostic Overview273
- What You Can Do in this Chapter273
- Part III: Troubleshooting and Appendices277
Chapter 35 Troubleshooting278
- Power and Hardware Problems278
- Troubleshooting Overview278
- Device Access Problems279
- Cellular Problems282
- Internet Problems283
- Wifi Problems284
- Getting more Troubleshooting Help285
- Upnp Problems285
Appendix A Customer Support286
Appendix B Ipv6291
Appendix C Legal Information297
- Index303

ZyXEL Communications NR/FWA Outdoor Series - Part III: Troubleshooting and Appendices

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