NR/FWA Outdoor Series User’s Guide
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CHAPTER 35
Troubleshooting
35.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• Power and Hardware Problems
• Device Access Problems
• Cellular Problems
• Internet Problems
• WiFi Problems
• UPnP Problems
35.2 Power and Hardware Problems
The Zyxel Device does not turn on.
PoE Devices
1 Make sure the PoE is connected to the Zyxel Device and plugged in to an appropriate power source.
2 Make sure the power source is turned on.
3 Turn the Zyxel Device off and on.
4 If the problem continues, contact the vendor.
The LED does not behave as expected.
1 Make sure you understand the normal behavior of the LED.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
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