Index
Numerics
3CX
operation mode .............................................................45
parameters ................................................................... 47
provisioning server, plug and play, auto-discover
provisioning server, PnP provisioning ...........................45
TR/87 ............................................................................
46
802.1X
Pass-thru mode ............................................................ 92
supplicant ..................................................................... 92
A
access
enabling ........................................................................ 96
phone administration menu .......................................... 96
web interface .......................................................... 95, 96
access control and security
security configurations ................................................260
Active call shortcut keys
configuration ............................................................... 193
overview ..................................................................... 193
administering deskphone
setting event logging .....................................................83
Site-Specific Option Number ........................................ 89
viewing parameters ...................................................... 89
administering phone
802.1X .......................................................................... 92
access code ..................................................................79
admin menu ..................................................................79
configuring SIP settings ................................................87
debugging .....................................................................
81
group identifier ..............................................................83
IP configuration .............................................................79
IPv4 settings ................................................................. 79
phone startup ................................................................79
resetting system values ................................................
93
reset to defaults ............................................................ 93
restarting phone ............................................................86
administration methods ........................................................34
admin menu
access code ..................................................................79
after log in .....................................................................79
adminstering deskphone
Ethernet interface control ............................................. 82
applications ........................................................................180
assign
agent ...........................................................................208
supervisor ................................................................... 208
automatic failback
DHCP request .............................................................. 68
Avaya support website .......................................................291
B
backup and restore
user data .....................................................................284
best practices
installing the phone .....................................................286
BLF configuration ...............................................................199
modes .........................................................................494
Bridged Line Appearance
configuration ............................................................... 246
overview ..................................................................... 245
BroadSoft
Xsi ...............................................................................197
Broadworks
topology ........................................................................ 42
BroadWorks
advance call control ....................................................196
call center ................................................................... 208
Busy Lamp Field
Alerting ....................................................................... 200
monitored call pickup ..................................................201
overview ..................................................................... 199
prioritizing calls ........................................................... 200
button modules
overview ....................................................................... 16
wall mounting ................................................................28
C
Calendar
configuration ............................................................... 182
call
customer originated trace ........................................... 209
disposition codes ........................................................ 209
emergency escalation .................................................209
escalation ................................................................... 209
supervisor ...................................................................
209
trace ............................................................................209
call center
agent ...........................................................................208
supervisor ................................................................... 208
Call decline policy
incoming call ...............................................................214
call forward generic
web interface configuration .........................................214
call forwarding
generic ........................................................................214
call forward on Broadsoft
overview ..................................................................... 216
call log
encryption ................................................................... 187
certificate management
security configurations ................................................261
April 2020 Installing and Administering Avaya J100 series IP Phones in an Open SIP
environment 523
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