723–0018 /02 F70 87
• Located under Notifications
• All notifications are stored on the uSD-card
• Possible to download notifications-file to local computer
16.3.2 pd Diagnostic
The pdDiagnostics tool is a custom tool initially developed by Barco for use with projectors based on the
Titanium processing platform (GP9). It also supports the new products based on Pulse processing platforms.
pd Diagnostics can be used for diagnostics, logging and firmware upgrades.
pd Diagnistics is available on Barco.com, technical downloads folder for every compatible product.
The downloadable firmware also contains a User guide.
16.3.3 Log Extractor
Notifications in Pulse Log Extractor
LogExtractor is a Tool enabling users, uncertified personnel to download from the projector an error log in
case of malfunction.
App can be downloaded from barco.com and includes a QSG.
• All notification files in '/home/platinum/user/notifications/ are included in the extracted log files
• The file 'notifications.0' always contains the most recent notifications.
• The downloadable package also contains an user guide.
16.3.4 OSD
Notifications in OSD
• When OSD is active
• Pressing ok clears the notification
• Has a timeout
16.3.5 LCD
Notifications in LCD
• When OSD in not active and LCD is active
• Pressing ok clears the notification
• Has a timeout
16.4 Troubleshooting
About this chapter
This chapter enumerates all possible error and warning codes which can appear on the projected screen
(OSD), the local display of the projector, or in the projector log files. Note that some codes have a warning and
an error state. Some only have an error state, others have only a warning state. In case of a “warning” the
projector remains to operate. Nevertheless, it is recommended to solve the problem which is causing the
“warning” as soon as possible otherwise, the “warning” state may turn into an “error” state which will switch off
the projector consequently.
The codes are placed in ascending order to make it easier to look up the code and find an appropriate
solution.
Keep in mind that the module that reports the error isn't necessarily the root cause of the problem.
Search through the error log for the error messages that are most likely the root cause for the
projector shutting down. For example: if you spot a “temperature too high” message, but there are
other similar error messages, it is safe to assume that the “high temperature” is a general problem
instead of a component-specific problem.
Troubleshooting
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