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Troubleshooting
The tips in this section can help you troubleshoot issues that might arise when
using this cytometer. If you need additional assistance, contact BD Biosciences.
Have the following information available: product name, catalog number, and
serial number; any error messages; and details of recent system performance.
For cytometer support from within the US, call (877) 232-8995. For support
from within Canada, call (888) 259-0187. Customers outside the US and
Canada, contact your local BD representative or distributor. Refer to our website,
bdbiosciences.com, for up-to-date contact information.
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