BD FACSCanto II - Page 200

200 BD FACSCanto II Instructions for Use
Connection error
messages
Various • Follow any message
directions.
• Ensure the cytometer power
is on.
• Check the Ethernet cable
connection to the cytometer
and computer.
• Verify the fluidics cart is
plugged in and the power on.
• Shut down the software,
computer, and cytometer, and
then restart them.
Barcode reader error Dirty barcode reader
window
Clean barcode reader window
with isopropyl or ethyl alcohol
and try again.
Blurred or damaged
barcode label
Try scanning with a duplicate
label (if available), or enter data
manually.
BD FACSCanto Software General Issues (continued)
Observation or Error
Message
Possible Causes Recommended Solutions