EasyManuals Logo

Brother MFC-J6920DW Service Manual

Brother MFC-J6920DW
365 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #63 background imageLoading...
Page #63 background image
Confidential
2-29
Error Code 31
Head/carriage unit cannot return to origin. Detected by the CR encoder sensor.
User Check
- Remove the jammed paper in platen part.
Error Code 32
Head capping is unable.
User Check
- Remove the jammed paper in platen part.
Paper Jam LCD
Step Cause Solution
1 Foreign materials around the
maintenance unit
Remove foreign materials.
2 Foreign materials around the
flushing box
Remove foreign materials.
3 Switching lever guide out of
place
Set the switching lever guide into place.
4 CR encoder strip stained Clean the CR encoder strip.
5 Flushing box not mounted in
place
Set the flushing box into place.
6 Carriage rail not mounted in
place
Set the carriage rail into place.
7 Platen not mounted in place Set the platen into place.
8 Maintenance unit not mounted
in place
Set the maintenance unit into place.
9 CR encoder sensor defective Replace the carriage PCB ASSY.
10 Maintenance unit defective Replace the maintenance unit.
11 Main PCB defective Replace the main PCB ASSY.
Unable to Print 32 LCD
Step Cause Solution
1 Foreign materials around the
maintenance unit
Remove foreign materials.
2 Switching lever guide out of
place
Set the switching lever guide into place.
3 Maintenance unit defective Replace the maintenance unit.
4 Main PCB defective Replace the main PCB ASSY.

Table of Contents

Other manuals for Brother MFC-J6920DW

Questions and Answers:

Question and Answer IconNeed help?

Do you have a question about the Brother MFC-J6920DW and is the answer not in the manual?

Brother MFC-J6920DW Specifications

General IconGeneral
Typeall in one
Tray Capacity500
Automatic Document Feeder Capacity35 sheets
Paper Size11" x 17"
Paper Handlingup to 500 sheets
Color Print Speed20 pages per minute
Mono Print Speed22 pages per minute
Print Resolution Monoup to 6000 x 1200
Print Resolution Colorup to 6000 x 1200
Scanner Typeflatbed
Scan Resolutionup to 2400 x 1200
Copier Resolution Monoup to 2400 x 1200
Copier Resolution Colorup to 2400 x 1200
Fax Functionyes
Cartridgeslc103bk/c/m/y
Number Of Cartridges4
Internal Memoryno
Memory Cardyes
Networkwireless
Connectivityusb
OS Compatibilitypc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Height21.9 inches
Width17 inches
Net Weight36.4 pounds

Related product manuals