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Brother MFC-J6920DW Service Manual

Brother MFC-J6920DW
365 pages
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Confidential
2-28
Error Code 2F
Ink cartridge cover sensor detects opened cover state.
User Check
- Close the ink cartridge cover.
Error Code 30
Head/carriage unit does not move. Detected by the CR encoder sensor.
User Check
- Remove the jammed paper in platen part.
Cover is Open / Close Ink Cover LCD
Step Cause Solution
1 Ink cartridge cover harness
connection failure
Reconnect the ink cartridge cover harness.
2 Ink cartridge cover defective Replace the ink cartridge cover.
3 Ink cartridge cover sensor
defective
Replace the ink cartridge cover sensor ASSY.
4 Main PCB defective Replace the main PCB ASSY.
Unable to Print 30 LCD
Step Cause Solution
1 Foreign materials in the engine
unit
Remove foreign materials.
2 CR encoder strip out of place Set the CR encoder strip into place.
3 CR timing belt out of place Set the CR timing belt into place.
4 Head cover out of place Set the Head cover into place.
5 Carriage motor harness
connection failure
Reconnect the carriage motor harness.
6 Carriage flat cable connection
failure
Reconnect the carriage flat cable.
7 CR encoder strip stained Clean the CR encoder strip.
8 CR encoder strip defective Replace the CR encoder strip.
9 CR encoder sensor defective Replace the carriage PCB ASSY.
10 Carriage motor defective Replace the carriage motor ASSY.
11 Main PCB defective Replace the main PCB ASSY.

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Brother MFC-J6920DW Specifications

General IconGeneral
Typeall in one
Tray Capacity500
Automatic Document Feeder Capacity35 sheets
Paper Size11" x 17"
Paper Handlingup to 500 sheets
Color Print Speed20 pages per minute
Mono Print Speed22 pages per minute
Print Resolution Monoup to 6000 x 1200
Print Resolution Colorup to 6000 x 1200
Scanner Typeflatbed
Scan Resolutionup to 2400 x 1200
Copier Resolution Monoup to 2400 x 1200
Copier Resolution Colorup to 2400 x 1200
Fax Functionyes
Cartridgeslc103bk/c/m/y
Number Of Cartridges4
Internal Memoryno
Memory Cardyes
Networkwireless
Connectivityusb
OS Compatibilitypc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, xp home, xp professional, vista, 7 or 8, mac: os x v10.6x, 10.7x or 10.8x
Mobile Devices Connectionyes
Weight and Dimensions IconWeight and Dimensions
Height21.9 inches
Width17 inches
Net Weight36.4 pounds

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