11-23
Troubleshooting
Paper Feeding Problems
Paper does not feed properly.
Is the paper loaded correctly?
Make sure the paper is correctly loaded. (See “Set Up the Machine,” in the Starter
Guide.)
Does the machine contain too many sheets?
Make sure you load the correct quantity. (See “Paper Requirements,” on p. 2-7.)
Multiple sheets feed together into the machine.
Is the paper loaded correctly?
Make sure the paper is correctly loaded. (See “Set Up the Machine,” in the Starter
Guide.)
Does the machine contain too many sheets?
Make sure you load the correct quantity. (See “Paper Requirements,” on p. 2-7.)
Are different types of paper loaded in the machine?
Load only one type of paper.
Make sure you load paper that meets the requirements for use. (See “Paper
Requirements,” on p. 2-7.)
Let the paper run out before refilling the machine. Avoid mixing new stock with
paper already loaded.
Repeated paper jams occur.
Is the correct type of paper loaded in the machine?
Make sure you load paper that meets the requirements for use. (See “Paper
Requirements,” on p. 2-7.)
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