Troubleshooting
11-24
Sending/Receiving Problems
Sending Problems
Document cannot be sent to an e-mail address, I-fax address, or file server.
Did you just turn on the main power switch?
Wait for a while. After turning on the main power switch, the machine cannot
send documents immediately.
Is the e-mail or I-fax address you entered, or the e-mail, I-fax, or file server
address registered in the Address Book correct?
Make sure the e-mail address you entered, or the e-mail or file server address
registered in the Address Book is correct.
If you are sending an e-mail or I-fax message are the SMTP Server and DNS
Server settings correct?
Check the SMTP Server and DNS Server settings.
If you are sending to a file server, are the user and password settings
correct?
Check the user and password settings, and send the document again.
If you are sending to a file server, are the shared folder settings correct?
Check the shared folder settings. (See Reference Guide > Network Settings >
Configuring a Shared Folder.)