Troubleshooting
11-36
Is the paper loaded correctly?
Make sure the document is correctly loaded. (See “Set Up the Machine,” in the
Starter Guide.)
Is the correct type of paper loaded in the machine?
Make sure you load paper that meets the requirements for use. (See “Paper
Requirements,” on p. 2-7.)
Copy is skewed.
Is the paper loaded correctly?
Make sure the paper is correctly loaded in the machine. (See “Set Up the
Machine,” in the Starter Guide.)
Make sure the paper delivery slot is free of obstructions.
Copy is not clear.
Is the correct type of paper loaded in the machine?
Make sure you load paper that meets the requirements for use. (See “Paper
Requirements,” on p. 2-7.)
Are you copying on the wrong side of the paper?
Some papers have a “right” side for copying. If the copy quality is not as clear as
you think it should be, try copying on the other side of the paper.
Documents are copied in < CALENDAR TYPE> even if <BOOK TYPE> is selected (or vice
versa).
Are you copying the landscape oriented documents?
For the landscape oriented documents, the front and back sides of the copy
will have the opposite top-bottom orientation when <BOOK TYPE> is selected.
When <CALENDAR TYPE> is selected, the front and back side of the copy will
have the same top-bottom orientation. (See “Two-Sided Copying,” on p. 3-9.)
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