Appendix - User info codes_01/2016 - 67 -
Code
no.
Description Resolution procedure
300 Save log started 1- Saving the CVI3 logs to USB key has started
301 Save log done 1- Saving the CVI3 logs to USB key has ended
310 Identier accepted 1- An identier has been received and accepted.
2- The identier is matching an Assembly process start condition
311 Identier rejected 1- An identier has been received
2- The identier does not match any Assembly process start condition
312 Access right expired 1- The access rights on the USB key cannot be read
2- Unplug the key and insert it again
3- If the issue is persistent, the access right le is probably corrupt
4- Contact your CVI Key administrator.
313 Access right unreadable 1- The access rights on the USB key could not be read
2- Try unplugg the key and insert it again
3- If the issue is persistent, the access right le is probably corrupt contact your CVI Key
administrator
314 CVIKey plugged 1- an access key has been plugged
315 CVIKey unplugged 1- an access key has been unplugged
316 Barcode lost no procedure
400 Default network conguration set 1- Network conguration has been set to default.
401 Network conguration failed 1- Network conguration failed.
2- Check your settings.
3- If the problem occurs again, contact your Desoutter representative for support.
500 CVILogix user info Message generated by CVILOGIX program
501 CVILogix user info Message generated by CVILOGIX program
502 CVILogix user info Message generated by CVILOGIX program
888 Controller software updated no procedure
889 Device Software Updated Device Software Updated
890 Device Software Error Device Software Error
891 Controller started No procedure
899 Software downgrade not allowed 1- The SW downgrade is not allowed for this version
2- Check the CVI3 image version on your USB key
3- If the update is still failling, contact your Desoutter representative
900 CVI3 Software update failed 1- The SW upgrade failed
2- Do not remove the USB key and try to restart the CVI3
3- If the upgrade is still failing, contact your Desoutter representative
901 CVI3 Software image not found 1- The SW upgrade failed, no CVI3 image (*.cvi3) was found at the USB key root directory
2- Check your USB key, it must have only one CVI3 image
902 CVI3 Software image invalid 1- The SW upgrade failed, the CVI3 image copied on your USB key is corrupted
2- Remove and copy again your CVI3 image
3- Try another USB key
4- Contact your Desoutter representative for more information
903 CVI3 Software updater missing 1- The SW updater is not available or broken
2- Contact your Desoutter representative for more information
904 CVI3 save parameter utility not
found
1- The save parameters utility is not available
2- Contact your Dessouter representative for upgrade
905 CVI3 save parameter to key
failed. Key is full
1- Your USB key is full, all data were not saved
2- Delete your old backup les and try again
906 CVI3 save parameter failed 1- An error occurred during backup, data were not saved.
2- Check the available space on your key, delete les and try again.
3- If the problem persists, contact the Desoutter support team.
907 Wrong USB port 1- Your USB device is plugged into the wrong port
2- If your device is a USB key, plug it into the USB front port
3- If your device is a USB barcode reader or keyboard, plug it into the bottom USB ports
908 Too many USB HID devices
connected
1- Too many USB devices (barcode reader or keyboard) are plugged to the controller
2- Remove all devices and plug them again to the bottom USB ports only.
909 USB HID device error 1- Your USB device is not supported by the CVI3 controller
2- Only USB barcode reader and USB keyboard are supported, if you use one of them, contact your
Dessouter representative for upgrade
910 CVILOGIX save error 1- Plug a USB key to the front panel.
2- Check available space on your USB key, delete some old backup and try again.
911 CVILOGIX load error 1- Plug a USB key to the front panel.
2- The .zip le was not found, check that it is in the correct directory.
912 ePOD backup failed 1- Check the ePOD connection.
2- Contact your Desoutter representative for support.
913 ePOD restore failed 1- Check the ePOD connection.
2- Contact your Desoutter representative for support.
914 Maintenance ongoing Maintenance ongoing: Refer to user manual
915 Inconsistent version 1- The SW version of all CVI3 controllers must be identical
2- Update rmware