User's Guide
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• Do not slide the paper into the tray. Load paper as shown in the illustration.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not
pressing tightly against the paper or envelopes.
• Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Understanding jam messages and locations
When a jam occurs, a message indicating the jam location and information to clear the jam appears on
the printer display. Open the doors, covers, and trays indicated on the display to remove the jam.
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