Develop ineo 3320 - Scanner Unit Does Not Close; Poor Copy Quality

User's Guide
- 267 -
Scanner unit does not close
Action
Yes
No
Check if there are no obstructions between the scanner unit and
the printer.
1. Lift the scanner unit.
2. Remove any obstruction that keeps the scanner unit open.
3. Lower the scanner unit.
Did the scanner unit close properly?
The problem is
solved.
Contact
technical
support
.
Poor copy quality
Action
Yes
No
Step 1
Check if an error or status message appears on the
display.
Does an error or status message appear?
Clear the error or
status message.
Go to step 2.
Step 2
Check the quality of the original document.
Is the quality of the original document satisfactory?
Go to step 3. Increase the scan resolution setting
for a higher-quality output.
Step 3
If dark marks appear on prints, then clean the scanner
glass and the ADF glass using a clean, lint-free cloth
dampened with water.
Is the scanner glass clean?
Go to step 4.
See Cleaning the scanner glass.