Develop ineo 3320 - Toner Rubs off

User's Guide
- 262 -
Action
Yes
No
Step 1
Reinstall the imaging unit.
1. Remove, and then install the imaging unit.
2. Resend the print job.
Does fog or shading appear on prints?
Go to step 2.
The problem is solved.
Step 2
Replace the imaging unit, and then resend the print job.
Does fog or shading appear on prints?
Contact technical support.
The problem is solved.
Toner rubs off
Action
Yes
No
Step 1
From the Paper menu on the printer
control panel, check the paper type
and weight.
Do the paper type and texture match
the paper loaded in the tray?
Go to step 2.
Specify the paper type and weight
from the tray settings to match the
paper loaded in the tray.
Step 2
Check if you are printing on paper
with texture or rough finishes.
Are you printing on textured or rough
paper?
From the Paper menu on the printer
control panel, set the paper texture.
Contact technical support.