User's Guide
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Solving copy problems
• Copier does not respond
• Scanner unit does not close
• Poor copy quality
• Partial document or photo copies
Copier does not respond
Check if an error or status message appears on
the display.
Does an error or status message appear?
status message.
Check if the power cord is plugged into the
printer and a properly grounded electrical outlet.
Is the power cord plugged into the printer and a
properly grounded electrical outlet?
Connect the power cord to the printer
and a properly grounded electrical outlet.
Turn off the printer, then wait for about 10
seconds, and then turn it back on.
Did Performing Self Test and Ready
appear?
solved.
Contact technical support.