User's Guide
- 226 -
Check if one end of the printer cable is
plugged into a port on the printer and the
other to the computer, print server,
option, or other network device.
Is the printer cable securely attached to
the printer and the computer, print server,
option, or other network device?
Connect the printer cable
securely to the printer and the
computer, print server, option,
or other network device.
Make sure to install all hardware options
properly and remove any packing
material.
Are all hardware options properly
installed and all packing material
removed?
Turn off the printer, remove all
packing materials, then reinstall
the hardware options, and then
turn on the printer.
Check if you have selected the correct
port settings in the printer driver.
Are the port settings correct?
Use correct printer driver
settings.
Check the installed printer driver.
Is the correct printer driver installed?
Install the correct printer driver.
Turn off the printer, then wait for about 10
seconds, and then turn the printer back
on.
Is the printer working?
Contact technical support.