Develop ineo 3320 - Page 273

User's Guide
- 273 -
Action
Yes
No
Step 5
1. Check the telephone wall jack.
a. Plug the telephone cable into the wall jack.
b. Listen for a dial tone.
c. If you do not hear a dial tone, then plug a different
telephone cable into the wall jack.
d. If you still do not hear a dial tone, then plug the
telephone cable into a different wall jack.
e. If you hear a dial tone, then connect the printer to that
wall jack.
2. Try sending or receiving a fax.
Can you send or receive a fax?
The problem
is solved.
Go to step 6.
Step 6
Check if the printer is connected to an analog phone service or
the correct digital connector.
The fax modem is an analog device. Certain devices can be
connected to the printer so that digital telephone services can
be used.
- If you are using an ISDN telephone service, then
connect the printer to an analog telephone port (an R-
interface port) on an ISDN terminal adapter. For more
information and to request an R-interface port, contact
your ISDN provider.
- If you are using DSL, then connect to a DSL filter or
router that will support analog use. For more information,
contact your DSL provider.
- If you are using a PBX telephone service, then make
sure you are connecting to an analog connection on the
PBX. If none exists, then consider installing an analog
telephone line for the fax machine.
Is the printer connected to an analog phone service or the correct
digital connector?
Go to step 7.
Connect the printer to an
analog phone service or the
correct digital connector.