User's Guide
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Scan job was not successful
Check the cable connections.
Make sure the Ethernet or USB
cable is securely connected to
the computer and the printer.
Are the cables securely connected?
Go to step 2. Connect the cables properly.
Check if the file name is already in
use.
Is the file name already in use?
Change the file name. Go to step 3.
Check if the document or photo you
want to scan is open in another
application or being used by another
user.
Is the file you want to scan open by
another application or user?
Close the file you are scanning.
Check if either the Append time
stamp or the Overwrite existing file
check box is selected in the
destination configuration settings.
Is the Append time stamp or
Overwrite existing file check box
selected in the destination
configuration settings?
Contact technical support.
Select the Append time stamp or
Overwrite existing file check box in
the destination configuration
settings.