Troubleshooting
Operating Instructions 650-10 - 03.0 - 08/2016138
11.2 Messages of the software
Please contact customer service if an error occurs that is not
described here. Do not attempt to correct the error yourself!
Table of software messages
Code Type Possible causes Remedial action
1000 Error Sewing motor error:
• Encoder plug (Sub-D,
9-pin) not connected or
def
ective
• Encoder defective
• Check the connection of
the encoder cable and
replace
, if necessary
1001 Error Sewing motor error:
• Sewing motor plug not
connected or defective
• Check the connection of
the sewin
g motor cable
• Test sewing motor phases
(R = 2.8Ω, high impedance
to PE)
• Replace the encoder
• Replace the sewing motor
• Replace the control
1002 Error Sewing motor insulation error • Check motor phase and
PE for low-impedance
conn
ection
• Replace the encoder
• Replace the sewing motor
1004 Error Sewing motor error:
• Incorrect direction of
ro
tation
• Replace the encoder
• Check plug assignment and
chan
ge, if necessary
• Check wiring in machine
distributor
and change it, if
necessary
• Test motor phases and
c
heck for correct value
1005 Error Sewing motor current error:
• Sewing motor blocked
• Encoder cable not
connected or defective
• Encoder defective
• Remove the blockage
• Check the encoder cable
and rep
lace, if necessary
• Replace the sewing motor