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Appendix
For Inquiries
If you have any technical questions about this printer, or if any problems occur, please contact us with the fol-
lowing information.
❏ Type of inquiry: Problem / Question
❏ Date:
❏ Your company:
❏ Department:
❏ Your name:
❏ hone/Fax/Email:
❏ Computer information:
•Manufacturer
•CPU
❏ OS (with Service Pack information):
❏ Model name of the printer:
❏ Printer driver: Installed (OS driver or Epson driver) / Not installed
❏ Connection type: USB / Ethernet / MS shared (Client / Server)
❏ Firewall: OS standard / Personal (Product name/Ver.) / None
❏ Your application information:
• Windows service operation / Normal EXE operation
❏ EPSON application status: EpsonNet WebManager / EpsonNet Log Browser / Epson Monitoring
Tool / EpsonNet Simple Viewer / EpsonNet SDK for Windows / Printer
Setting / Other (Application name)
❏ Phenomenon of the problem (or content of the question):
❏ System configuration: Hardware configuration such as computer and network, and Software
module configuration
❏ Procedure of reproduction of the problem:
Operation procedure, functional procedure, function and argument
value to reproduce
❏ Reproducibility of the problem: Yes ( out of times) / No
• Contents of technical questions must be about our printers only. For those about products of Micro-
soft Corporation or other companies, please contact them.
• If any problems occur, check whether there is any physical cause (such as connection or power prob-
lems) before contacting us.
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