185
Chapter3 Handling
Troubleshooting
A message is displayed on the operation panel.
Message Meaning Solution
Information
Close the paper cover.
The paper cover is open. Close the paper cover.
("Part Names and Functions" on page 18)
Inform
ation
Close the front cover.
The front cover is open. Close the front cover.
("Part Names and Functions" on page 18)
Inform
ation
Close the release lever.
The release lever is open. Close the release lever.
("Part Names and Functions" on page 18)
In
form
ation
Close the paper guide unit.
The paper guide unit is open. Close the paper guide unit.
("Part Names and Functions" on page 18)
Inform
ation
Close the maintenance box
cover.
The maintenance box cover is
open.
Close the maintenance box cover.
("Part Names and Functions" on page 18)
In
form
ation
Close the ink cartridge cover.
The ink cartridge cover is
open.
Close the ink cartridge cover.
("Part Names and Functions" on page 18)
Information
Paper feed error.
Load the paper or change the
media source setting.
The loaded paper is different
from the [Media Source] and
[Media Form] settings.
Use paper that matches the [Media Source] and
[Media Form] settings. Or change the [Media Source]
and [Media Form] settings to match them with the
loaded paper.
("Media Settings" on page 44)
In
form
ation
Cannot detect the roll paper.
Reload the paper or change
the media detection setting.
The loaded paper is different
from the [Media Detect] set-
tings.
Use paper that matches the [Media Detect] settings.
Or change the [Media Detect] settings to match them
with the loaded paper.
("Media Settings" on page 44)
In
form
ation
Cannot detect the fanfold
paper.
Reload the paper or change
the media detection setting.
The loaded paper is different
from the [Media Detect] set-
tings.
Use paper that matches the [Media Detect] settings.
Or change the [Media Detect] settings to match them
with the loaded paper.
("Media Settings" on page 44)
(
On the home screen)
Load paper.
There is no paper. Load paper.
("Loading Paper" on page 45)
Information
The size of the loaded paper is
incorrect.
Replace the paper.
The media size differs from
the print data size.
Load media that matches the print area size. Or
change the print area to match it with the media size.
("Media Settings" on page 44)
In
form
ation
The roll paper is not loaded.
The roll paper is not loaded. Load roll paper.
("Loading Paper" on page 45)