Error Code
467
Problem Solving
15
003-977
O [Cause] With the Book Copying/Booklet Creation/Poster feature
used, the reloaded document was different from the
previously loaded document in size.
[Remedy] Load a correct size document, and start copying again.
003-980
O [Cause] The stapled position is not the specified position.
[Remedy] Change the document orientation or the stapled position,
or cancel stapling.
003-981
O [Cause] For a mixed sized document, the stapling feature is
available for paper with the same width.
[Remedy] Cancel stapling or align the paper width for stapling.
004-323
004-340
004-341
004-342
004-343
004-344
004-345
004-346
004-347
004-348
004-349
004-350
004-351
004-352
004-353
004-354
004-358
004-361
004-362
004-371
004-372
O [Cause] An error occurred with the machine.
[Remedy] Turn the machine off/on. If the machine conditions are not
improved by performing the relevant remedy, contact our
Customer Support Center.
004-414
O [Cause] It is time to replace the transfer cleaning belt.
[Remedy] Contact our Customer Support Center.
004-415
004-416
O [Cause] It is time to replace the second bias transfer roll.
[Remedy] Contact our Customer Support Center.
004-417
004-420
O [Cause] It is time to replace the transfer belt.
[Remedy] Contact our Customer Support Center.
004-421
O [Cause] It is time to replace the transfer cleaning belt.
[Remedy] Contact our Customer Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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