15 Problem Solving
486
Problem Solving
15
016-798
O [Cause] Unable to print the document because a HDD is
unattached.
[Remedy] Attach a HDD, and print again.
016-799
O [Cause] An invalid print parameter is included.
[Remedy] Check the print data and options, and print again.
016-981
O [Cause] Due to the insufficient hard disk space, unable to use
[Scan to PC], the fax document scanning feature, [Secure
Print], and [Sample Print].
[Remedy] Take one of the following actions, and try again:
z
Lower the resolution.
z
Reduce the number of pages, and divide the job into
several jobs.
z
Delete unnecessary documents, such as the mailbox
documents, scanned fax documents waiting to be sent,
secure print documents, or delayed print documents.
016-982
O [Cause] An error occurred due to insufficient hard disk space.
[Remedy] Delete unnecessary documents from the machine and
from the mailboxes.
016-985
O O [Cause] The e-mail size is over the limit.
[Remedy] Take one of the following actions, and try again:
z
Reduce the number of document pages.
z
Reduce the resolution in [Scan Resolution].
z
Decrease the ratio in [Reduce/Enlarge].
z
For multivalued scanning, increase the ratio in [Image
Compression].
z
Ask the System Administrator to increase the value for
[Maximum E-mail Size].
018-502
O [Cause] During the transfer via SMB of [Scan to PC], the
computers that are able to log in are limited.
[Remedy] Confirm the specified user property information, and check
if the server sets the limit on computers to log in.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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