Fuji Xerox DocuPrint CM505 da - Page 455

Error Code
455
Problem Solving
13
027-547
[Cause] SMB protocol error. An invalid character was detected in the
specified domain name.
[Remedy] If the error occurred during SMB authentication:
Consult your network administrator for the domain name, and
then set it correctly.
Also, check whether the domain name set on the machine is
correct.
To confirm the settings, execute the following procedures:
1. Enter the System Administration mode, and select [Tools] >
[Connectivity & Network Setup] > [Remote Authentication /
Directory Service] > [SMB Server Settings].
2. Select the SMB server to confirm the domain name.
If the error occurred during transferring using SMB of the Scan to
PC service:
Consult your network administrator whether the domain name
specified when entering login name is correct.
To confirm the domain name on the server, execute the following
procedures:
1. Select [Start] > [Programs] > [Administrative Tools] > [Active
Directory Domains and Trusts] on the Active Directory domain
controller.
2. From the left side frame of the [Active Directory Domains and
Trusts] window, select [Active Directory Domains and Trusts] >
[Domains]. Right-click [Domains] to select [Properties].
3. Select [General] tab in the domain properties window, and
confirm the domain name (prior to Windows 2000).
027-548
[Cause] SMB protocol error. An invalid character was detected in the
specified user name.
[Remedy] Have your network administrator set the user name on the server
authorized characters.
To confirm the user name on the server, execute the following
procedures:
1. Select [Start] > [Programs] > [Administrative Tools] > [Active
Directory Users and Computers] on the Active Directory
domain controller where the user information is set.
2. Select [Active Directory Users and Computers] > [Server] >
[Domains] > [Users] from the left side frame of the [Active
Directory Users and Computers] window, to display the user
information.
3. Right-click the target user from the right side frame of the
[Active Directory Domains and Trusts] window to select
[Properties].
4. Select the [Account] tab in the [User Properties] window, and
confirm the user name of [User Log On Name (Prior to
Windows 2000)].
027-549
[Cause] SMB protocol error
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
027-564
[Cause] SMB protocol error. The SMB server was not found.
[Remedy] Check whether the connection between the authentication server
and the machine has been established via a network.
For example, confirm the following conditions:
z
Network cable connection
z
TCP/IP settings
z
Connection via Port 137 (UDP), Port 138 (UDP), and Port 139
(TCP)
Error Code Cause and Remedy