Error Code
457
Problem Solving
13
027-704
[Cause] The CA certificate of the specified recipient’s certificate does not
exist.
[Remedy] Confirm the path to the recipient’s certificate, and register the
required CA certificate on the machine.
027-705
[Cause] The specified recipient’s certificate has been revoked.
[Remedy] Specify a valid certificate for the recipient.
027-706
[Cause] Unable to find the S/MIME certificate associated with the
machine’s e-mail address when sending e-mail.
[Remedy] Import the S/MIME certificate corresponding to the mail address
to the machine.
027-707
[Cause] The S/MIME certificate associated with the machine’s e-mail
address has expired when sending e-mail.
[Remedy] Ask the sender to issue a new S/MIME certificate, and then
import the certificate to the machine.
027-708
[Cause] The S/MIME certificate associated with the machine’s e-mail
address is not reliable when sending e-mail.
[Remedy] Import a reliable S/MIME certificate to the machine.
027-709
[Cause] The S/MIME certificate associated with the machine’s e-mail
address has been discarded when sending e-mail.
[Remedy] Import a new S/MIME certificate to the machine.
027-710
[Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy] Ask the sender to send the e-mail with an S/MIME certificate
attached.
027-711
[Cause] No S/MIME certificate could not be obtained from the received e-
mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or ask the
sender to send S/MIME signature mail with an S/MIME certificate
attached.
027-712
[Cause] The received S/MIME certificate has expired, or is an unreliable
certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME certificate
attached.
027-713
[Cause] The received e-mail has been discarded because it may have
been altered on its transmission route.
[Remedy] Inform this error to the sender, and ask the sender to send the e-
mail again.
027-714
[Cause] The received e-mail has been discarded because the address in
its From field differed from the mail address in the S/MIME
signature mail.
[Remedy] Inform the sender that the mail addresses differ, and ask the
sender to send the e-mail again.
027-715
[Cause] The received S/MIME certificate has not been registered on the
machine, or has not been set for use on the machine.
[Remedy] Import the sender's S/MIME certificate to the machine, or change
settings to use the S/MIME certificate on the machine if the S/
MIME certificate has already been registered.
027-716
[Cause] The received S/MIME certificate has been discarded because the
certificate was unreliable.
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME
certificate attached.
Error Code Cause and Remedy
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