13 Problem Solving
458
Problem Solving
13
027-717
[Cause] Unable to obtain SMTP server address for e-mail transmissions
from the DNS server.
[Remedy] Check whether the DNS server is set correctly.
027-720
[Cause] Unable to find the server of an application interface destination.
[Remedy] Confirm the DNS server address. Or, check whether the
computer on which the application (ApeosWare Flow Service) is
installed has been registered on the DNS server.
027-721
[Cause] An application interface destination does not exist.
[Remedy] Check whether the application linked (ApeosWare Flow Service)
is operating correctly.
027-722
[Cause] The jobs timed out during connection with an application interface
destination.
[Remedy] Try processing the job flow again.
027-723
[Cause] Authentication at the application interface destination
(ApeosWare Flow Service) failed.
[Remedy] Confirm the user name and password that is used when creating
a job flow.
027-724
[Cause] An application interface destination (ApeosWare Flow Service)
could not be accessed.
[Remedy] Check whether ApeosWare Flow Service is operating correctly. If
it is operating correctly, confirm the log.
027-725
[Cause] A job operation failed using an application interface.
[Remedy] Check whether the application linked (ApeosWare Flow Service)
is operating correctly. If it is operating correctly, confirm the log. If
it is not operating, confirm the network environment.
027-726
[Cause] The status of the application interface destination (ApeosWare
Flow Service) is unknown.
[Remedy] Check whether ApeosWare Flow Service is operating correctly. If
it is operating correctly, confirm the log.
027-727
[Cause] A parameter is illegal during an application interface.
[Remedy] Try processing the job flow again.
027-728
[Cause] The number of files that are to be sent to external services
exceeded the maximum number.
[Remedy] Reduce the number of files, and send them again.
027-730
[Cause] The number of the document pages attached to the SMTP mail
exceeds the maximum number of pages allowed for the Split
Send feature.
[Remedy] Increase the number of pages allowed for the Split Send feature,
or reduce the number of the document pages.
027-731
[Cause] An error occurred in the machine.
[Remedy] After the scanning for Network Scanning completes, execute the
operation again.
027-732
[Cause] The Network Scanning server is full, or a server disk error
occurred.
[Remedy] Check the amount of available disk space. If the disk space is
sufficient and the error still is not resolved, check the status of the
disk of the server.
027-733
[Cause] The SSL setting on the Network Scanning server is disabled.
[Remedy] Enable the SSL setting of the Network Scanning server.
Error Code Cause and Remedy
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