13 Problem Solving
478
Problem Solving
13
124-382
124-383
124-390
124-391
124-392
124-393
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is 
blank, and then switch on the machine power. If the same 
message is displayed again, contact our Customer Support 
Center.
124-709
[Cause] The document exceeded the maximum number of pages that can 
be stapled.
[Remedy] Reduce the number of pages, or cancel the stapling setting, and 
then try printing again.
125-311
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is 
blank, and then switch on the machine power. If the same 
message is displayed again, contact our Customer Support 
Center.
127-210
127-211
[Cause] A communication error occurred between the machine and the 
print server.
[Remedy] Disconnect the print server cable, and then securely insert the 
cable into the connector. Switch off the machine power, make 
sure that the touch screen is blank, and then switch on the 
machine power.
127-212
[Cause] A communication error occurred between the machine and the 
print server.
[Remedy] Disconnect the print server cable, and then securely insert the 
cable into the connector. Switch off the machine power, make 
sure that the touch screen is blank, and then switch on the 
machine power
127-213
[Cause] A communication error occurred between the machine and the 
print server.
[Remedy] Update the machine and the print server software to the latest 
versions.
127-220
127-221
[Cause] A communication error occurred between the machine and the 
print server.
[Remedy] Disconnect the print server cable, and then securely insert the 
cable into the connector. Switch off the machine power, make 
sure that the touch screen is blank, and then switch on the 
machine power
127-310
127-311
127-312
127-313
127-314
127-315
127-320
127-337
127-342
127-353
127-354
127-396
127-398
127-399
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is 
blank, and then switch on the machine power. If the same 
message is displayed again, contact our Customer Support 
Center.
Error Code Cause and Remedy