HID HDP5000 User Manual

All rights reserved HID Global Corporation
HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8
168
Troubleshooting with the LCD Error Message Table
LCD Error Message Cause Solution
No iClass Encoder
(PC Error Message
No. 177)
You are trying to send
encoding data, but the
Printer is not configured with
this Encoder type.
You are trying to send
encoding data, but the Printer
is not configured with this
Encoder type.
No Mag Module
(PC Error Message
No. 31)
MAG encoding job sent to
Printer without a MAG
Encoder.
You are trying to send
encoding data, but the
Printer is not configured with
this Encoder type.
No MiFare Encoder
(PC Error Message
No. 203)
You are trying to send
encoding data, but the
Printer is not configured with
this Encoder type.
To cancel, click on Cancel
Print.
No Prox Encoder
(PC Error Message
No. 32)
You are trying to send
encoding data, but the
Printer is not configured with
this Encoder type.
To cancel, click on Cancel
Print.
No Ribbon
(PC Error Message
No. 25)
No Ribbon is installed in the
Printer.
OR
The Ribbon RFID tag is bad.
Install the correct Ribbon and
press the Resume button
located o the Printer’s LCD
display.
To cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button located on the
Printer's LCD display.

HID HDP5000 Specifications

General

Print Resolution	300 dpi
Interface	USB
Print Technology	Dye sublimation
Card Capacity	100-card input hopper
Connectivity	USB 2.0
Print Capability	Single-sided
Operating System Support	Windows 7, 8, 10
Card Sizes	CR80 (standard credit card size)