HID HDP5000 User Manual

All rights reserved HID Global Corporation
HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8
170
Troubleshooting with the LCD Error Message Table
LCD Error Message Cause Solution
Remove Lam1 Mtl
(PC Error Message
No. 204)
Single sided lamination on
the back side is specified but
material is loaded in the Lam
1 Module.
Remove Cartridge 1.
Remove Lam2 Mtl
(PC Error Message
No. 205)
Single sided lamination on
the front side is specified but
material is loaded in the Lam
2 Module.
Remove Cartridge 2.
Ribbon Break/Jam
(PC Error Message
No. 99, 108, and
109)
The Ribbon is not able to
find the next panel correctly.
Check for jams/breaks.
If jammed, clear the jam. If
broken, repair by taping the
Ribbon back on to the take-up
core.
Press Resume to continue or
Cancel to abort.
Ribbon Low
(PC Error Message
No. 92)
The print Ribbon will soon
run out.
If printing a large number of
cards, replace the Ribbon now
or monitor the Printer until the
Ribbon is gone and install a
new Ribbon.
Ribbon Miscue
(PC Error Message
No. 97)
The Ribbon is not able to
find the next panel correctly.
Check for jams/breaks.
If jammed, clear the jam. If
broken repair by taping the
Ribbon back on to the take-up
core.
Press Resume to continue or
Cancel to abort.
Ribbon Out
(PC Error Message
No. 91, 100 and 101)
The print Ribbon has run
out.
Install a new Ribbon and press
Resume to continue.

HID HDP5000 Specifications

General

Print Resolution	300 dpi
Interface	USB
Print Technology	Dye sublimation
Card Capacity	100-card input hopper
Connectivity	USB 2.0
Print Capability	Single-sided
Operating System Support	Windows 7, 8, 10
Card Sizes	CR80 (standard credit card size)