SERVICE INFORMATION
ThinPrep 2000 Processor Operator’s Manual
Service.1
Service Information
Mailing Address
Hologic, Inc., 250 Campus Drive, Marlborough, MA 01752
Remittance Address
Hologic, Inc., P.O. Box 3009, Boston, MA 02241-3009
Business Hours
Hologic’s business hours are 8:30 a.m. to 5:30 p.m. EST Monday through Friday excluding holidays.
Customer Service
To order products, and place or amend standing orders, call Customer Service at
1-800-442-9892 or 1-508-263-2900 during business hours or fax your order to the attention of
Customer Service at 1-508-229-2795.
To order service contracts call Technical Support at 1-800-442-9892 or 1-508-263-2900 during business
hours.
Technical Support
Technical service and cytology application representatives are available to answer questions about
your ThinPrep
®
2000 system and related application issues at 1-800-442-9892 or 1-508-263-2900 from
7:00 a.m. to 7:00 p.m. Eastern Time Monday through Friday excluding company holidays.
Returns
For returns related to warranty issues, please contact Technical Support at 1-800-442-9892 or 1-508-
263-2900 and for questions regarding any other type of return, please contact Customer Service.