IS620P User Manual                                                                                            Chapter 6 Troubleshooting
- 143 -
28. Er.650: Heatsink overheat
Cause: 
 
•
The power module of the servo drive is higher than the overtemperature protection level.
Cause Conrming Method Corrective Action
1. The ambient 
temperature is too high.
 
•
Measure the ambient temperature.
Improve the cooling conditions 
to reduce the ambient 
temperature.
2. The servo drive is 
powered off and powered 
on several times to reset 
the overload fault.
 
•
View the fault records.
Set H0B-33 and view H0B-34, and 
check whether the overload fault 
(Er.610, Er.620, Er.630, Er.650, 
Er.909, Er.920, Er.922) occurs.
Change the fault reset method. 
After the overload occurs, 
wait 30s and then perform 
the reset operation. Increase 
the capacity of the servo 
drive and motor, increase the 
acceleration/deceleration time, 
and reduce the load.
3. The fan is damaged.
 
•
Observe whether the fan works 
during running.
Replace the servo drive.
4. The installation 
direction and clearance 
of the servo drive are 
improper.
 
•
Check whether the installation of the 
servo drive is proper.
Install the servo drive according 
to the mounting requirements.
5. The servo drive is 
faulty.
 
•
Power off the servo drive, restart 
it after 5 minutes. The fault still 
remains.
Replace the servo drive.
29. Er.740: Encoder interference
Cause: 
 
•
The Z signal of the encoder suffers interference, resulting in too large change of 
corresponding electrical angle of the Z signal.
Cause Conrming Method Possible Solution
1. The encoder wiring is 
incorrect.
 
•
Check the encoder wiring.
Connect the encoder cable 
correctly.
2. The encoder cable 
becomes loose.
 
•
Check whether the on-site vibration is 
too large, which loosens the encoder 
cable and even damages the encoder.
Re-connect the encoder 
cable securely.