IS620P User Manual                                                                                            Chapter 6 Troubleshooting
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30. Er.834: AD sampling overvoltage
Cause: 
 
•
The AI sampling value is greater than 11.5 V.
Cause Conrming Method Corrective Action
1. The AI voltage is too 
high.
Measure the voltage input through AI 
and check whether the AI sampling 
voltage (H0B-21 or H0B-22) is greater 
than 11.5 V.
Adjust the AI input voltage and 
view the AI sampling voltage 
until the AI sampling voltage 
does not exceed 11.5 V.
2. The AI wiring 
is incorrect or 
interference exists.
Check the AI wiring according to the 
correct wiring diagram.
Re-wire the AI with a STP cable 
and shorten the cable length.
Increase the AI lter time 
constant: 
AI1 lter time constant: H03-51
AI2 lter time constant: H03-56
31. Er.835: High-accuracy AD sampling fault
Cause: 
 
•
High-accuracy AD circuit suffers interference.
Cause Conrming Method Corrective Action
1. Interference exists on 
the high-accuracy AI.
Check the AI wiring according to the 
correct wiring diagram.
Re-wire the AI with a STP cable 
and shorten the cable length.
32. Er.A33: Encoder data abnormal
Cause: 
 
•
The encoder internal parameters are abnormal.
Cause Conrming Method Corrective Action
1. The serial encoder 
cable breaks or becomes 
loose.
Check the serial encoder wiring.
Check connection of the encoder 
cable to see whether incorrect 
connection, wire breaking, or poor 
contact exists.
If the motor cables and the 
encoder cable are bundled 
together, separate them.
2. Serial encoder 
parameters read-write 
abnormal
If the fault remains after the servo 
system is powered off and re-
powered on several times, it 
indicates that the encoder is faulty.
Replace the servo motor.