5-46 2G0947 - 31JAN08
Diagnostics
Condition Code: 20-156
Description
This error occurs during Machine Control System (MCS) diagnostics when the
MCS determines that the software version of one or more of the
MICROCONTROLLERS is incompatible with the MCS software version. This
error should only happen when the MCS software is being installed or updated.
The error is cleared when MCS diagnostics passes.
System Impact
The printer is unable to print films. The spooler is still able to accept jobs but
new films will not be initiated. Films in progress will not be completed.
User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.
FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Use the SERVICE TOOL to check that the version of software in each
MICRO BOARD is the same as that in the MCS MASTER CPU.
3. Upgrade the MICROCONTROLLER SOFTWARE (see Additional
Service Procedures, “Upgrading the FIRMWARE in the
MICROCONTROLLERS” on page 8-7).
4. Load a new version of the SYSTEM SOFTWARE (see Additional
Service Procedures, “Upgrading the HARD DRIVE with a New Version
of System Software - "Ghosting"” on page 8-5).
5. Install a new MICRO BOARD.
6. Install a new HARD DRIVE (see Adjustments and Replacements,
“HARD DRIVE” on page 3-89).
7. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, “DRE MOTHERBOARD” on page 3-92).
Web Portal Message Log Message DICOM Message Severity
Incompatible Software Versions
Installed
One or more micros have
software versions installed that
are incompatible with the MCS
version
PRINTER DOWN 0-Fatal
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