2G0947 - 31JAN08 5-65
Diagnostics
Condition Code: 21-122 or 23-122
Description
This error occurs only while attempting to pick up a film. The PICKUP CUPS
were lowered onto the film and the suction was applied, but the FILM
SEPARATED SENSOR (S3x) did not actuate. The error is cleared when a
FILM TRAY is re-inserted after being removed.
System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.
User Action
1. Cover the FILM TRAY with the FILM SAVER. Remove the FILM
TRAY from the IMAGER.
2. Take the FILM TRAY to a dark room and remove the FILM SAVER.
Verify that the film is lying flat. Replace the FILM SAVER.
3. Re-insert the FILM TRAY and remove the FILM SAVER.
4. If this error repeats, try a new film pack.
5. If the error persists, call for service.
FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Do the following:
Web Portal Message Log Message DICOM Message Severity
xxxxx Supply: Internal
Hardware Failure
xxxxx Supply: Film Separation
sensor (S3x) failed to confirm
film separation.
FILM TRANS ERR 1-Alert
Check: If an existing problem:
FILM TRAY Install a new FILM TRAY.
For a film jam. Remove films.
CONNECTORS and CABLES Seat all CONNECTORS.
FILM SEPARATED SENSOR Install a new SENSOR (see Adjustments
and Replacements, “SENSOR, FILM
SEPARATED - UPPER (S3U) and
LOWER (S3L)” on page 3-83).
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