5-68 2G0947 - 31JAN08
Diagnostics
Condition Code: 21-126 or 23-126
Description
This error occurs if the leading edge of the film does not reach the START OF
PAGE (SOP) SENSOR (S8) as a result of being fed from the supply to the
exposure assembly. The film is likely still partially in the supply. The error is
cleared when a FILM TRAY is re-inserted after being removed or the TOP
COVER is closed.
System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.
User Action
1. Cover the FILM TRAY with the FILM SAVER. Remove the tray from
the IMAGER. Remove any misplaced films from Area 1.
2. If Area 1 did not contain misplaced films, take the FILM TRAY to a dark
room and remove the FILM SAVER. Remove any misplaced films and
replace the FILM SAVER.
3. If misplaced films were not found in the FILM TRAY, open and close the
TOP COVER. Wait 2 minutes for misplaced films to emerge from the
IMAGER.
4. Re-insert the FILM TRAY and remove the FILM SAVER.
5. If misplaced films were never located and this error recurs on the next
film, call for service.
FE Action
1. Clear the jam (see “Film Jam - Error Code 2x-126” on page 5-109).
Web Portal Message Log Message DICOM Message Severity
Film Jam in Area 1: xxxxx
Supply
xxxxx Supply: Film Jam - SOP
sensor (S8) failed to activate in
specified time.
FILM JAM 1-Alert
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