10-13
Troubleshooting > Responding to Error Messages
E
F
Cannot print the specified
number of copies.*
– Only one copy is available due to
processing too many jobs in parallel.
Press [Continue] to continue printing.
Press [Cancel] to cancel the job.
—
Cannot process this job.* — This job is canceled because it is
restricted by User Authorization or Job
Accounting. Press [End].
—
Cannot staple at the specified
position.
Have you selected a position that
cannot be stapled?
Press [Paper Selection] to select the
available paper.
Press [Continue] to print without using
Staple function.
—
Cannot staple the following
paper.*
Did you select a paper size/type
that cannot be stapled?
Press [Paper Selection] to select the
available paper.
Press [Continue] to print without using
Staple function.
—
Cassette # failure. — Contact your Service Representative.
Press the System Menu/Counter key,
[Adjustment/Maintenance], [Service
Setting] and then [Reset Disable
Function Mode]. Press [Execute] to
perform Reset Disable Function Mode.
—
Check the document processor. Is the document processor
open?
Close the document processor. —
Is the top cover of the document
processor open?
Close the top cover of the document
processor.
—
Check waste toner box. — The waste toner box is full. Replace the
waste toner box.
10-4
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Error Message Checkpoints Corrective Actions Reference
Page
Error occurred at cassette #. — Remove the indicated cassette. Press
[Next >] to follow the instructions.
—
Error occurred at the waste toner
box.
— The waste toner box is not installed
correctly. Set it correctly.
10-4
Error Message Checkpoints Corrective Actions Reference
Page
Failed to specify Job
Accounting.*
— The job is canceled. Press [End]. —
Failed to store job retention data. — The job is canceled. Press [End]. —
Error Message Checkpoints Corrective Actions Reference
Page
To Next Page
Loading...
