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Troubleshooting > Responding to Error Messages
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Finisher failure. — Contact your Service Representative.
Press the System Menu/Counter key,
[Adjustment/Maintenance], [Service
Setting] and then [Reset Disable
Function Mode]. Press [Execute] to
perform Reset Disable Function Mode.
—
Finisher tray is full of paper. Is the acceptable storage
capacity exceeded for the
document finisher tray?
Remove paper from the document
finisher tray.
—
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Error Message Checkpoints Corrective Actions Reference
Page
High temperature. Adjust room
temp.
— Adjust the temperature and the humidity
of your room.
—
Error Message Checkpoints Corrective Actions Reference
Page
Incorrect account ID.*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
— The Account ID does not match. Check
the registered Account ID.
—
Incorrect Login User Name or
Password.*
— Enter correct login user name or
password.
—
Inner tray is full of paper. — Remove paper from the inner tray and
press [Continue].
—
Error Message Checkpoints Corrective Actions Reference
Page
Job Accounting restriction
exceeded.*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Is the acceptable printing count
restricted by Job Accounting
exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more. This
job is canceled. Press [End].
—
Job separator tray is full of paper. Is the maximum capacity of the
job separator exceeded?
Take some paper out of the job
separator. Printing then resumes.
—
Error Message Checkpoints Corrective Actions Reference
Page
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