10-17
Troubleshooting > Responding to Error Messages
T
U
Set cassette. Have the paper width guide and
paper length guide been loaded
properly?
Load the paper width guide and paper
length guide properly so that there is no
space between the guides and the
paper.
—
Staple is empty.* Has any of the document finisher
run out of staples?
If the staples are depleted, the machine
will stop and the location of staple
depletion will be indicated on the touch
panel.
Leave the machine on and follow the
instruction to replace the staple case.
Press [Continue] to print without
stapling.
Press [Cancel] to cancel the job.
—
Staple jam. — If a staple jam occurs, the machine will
stop and the location of the jam will be
indicated on the touch panel.
Leave the machine on and follow the
instruction to remove the jammed
staple.
—
System error. — System error has occurred.Follow the
instructions on the touch panel.
—
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Error Message Checkpoints Corrective Actions Reference
Page
The cover is open. Is there any cover which is
open?
Close the cover indicated on the touch
panel.
—
The phone receiver is off the
hook.
— Put down the receiver. —
The slit glass requires cleaning. — Clean the slit glass using the cleaning
cloth supplied with the document
processor.
10-6
Toner is empty. – Replace the toner container. 10-2
Toner is running out. — It is almost time to replace the toner
container. Obtain a new toner container.
—
Error Message Checkpoints Corrective Actions Reference
Page
Unknown Toner Installed. PC Is the unauthorized product
installed?
Install our genuine product that is
specified for this machine.
—
Error Message Checkpoints Corrective Actions Reference
Page
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