Table of Contents
Linksys Voice System Administration Guide ii
Configuring NAT Mapping with a Static IP Address 41
Configuring NAT Mapping with STUN 42
Firewalls and SIP 43
Configuring SIP Timer Values 44
Chapter 4: Configuring Phone Lines and Calling Routing Behavior 45
Configuring SPA9000 FXS Ports 45
Configuring Line Interfaces on the SPA9000 46
Configuring a Line Interface for ITSP Service 46
Configuring a Line Interface for a SPA400 (PSTN or Voice Mail) 48
Configuring Call Capacity for a Line Interface 51
Configuring Dial Plans 52
How the Dialed Digits are Processed 53
Digit Sequences 53
Digit Sequence Examples 55
Acceptance and Transmission the Dialed Digits 56
Editing the System Dial Plan 57
Entering a Phone Dial Plan 58
Entering the Line Interface Dial Plan 59
Setting the Timers for the Dial Plan 59
Managing the Line Selection for Outbound Calls 63
Line Availability 63
Configuring a Call Routing Rule 63
Entering a Call Routing Rule 65
Managing Caller ID Settings for Outgoing Calls 65
Managing Inbound Calls with the Contact List 66
Routing an Inbound Call to the Auto Attendant 66
Routing an Inbound Call to a Receptionist or Client Stations 66
Example Contact List Rules 66
Supporting Multiple DID Numbers Per Line Interface 68
An incoming call to the main number is answered by the Auto-Attendant, while calls
to the other nine DID numbers are routed to dedicated private extensions. 69
Supporting Direct Inward Dialing to Phone Extensions 69
Entering a Contact List Rule 70
Call Forwarding Support on SPA9000 71
Call Transfer Support on SPA9000 72
Call Forward Bridge Mode 72
Call Transfer Bridge Mode 72
Managing Inbound Calls with Hunt Groups 73
Hunt Group that Rings All Stations Simultaneously 73
Hunt Group that Rings Stations Individually 75
Managing Inbound Calls with Shared Line Appearances 77
About Shared Line Appearances 77
Chapter 5: Administering the SPA400 and Voice Mail Service . . 80
Connecting to the SPA400 Administration Web Server 80
Configuring the SPA400 Network Connection 81
Saving or Discarding Changes on the SPA400 82
Managing Access to the SPA400 Web-Based Configuration Utility 83
Upgrading the Firmware for the SPA400 84