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Linksys SPA9000 Administration Guide

Linksys SPA9000
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Table of Contents
Linksys Voice System Administration Guide iii
Configuring a SPA400 to Interoperate with the SPA9000 85
Configuring a SPA400 for PSTN Access 87
Configuring a SPA400 for Voice Mail Service 87
Voice Mail Capacity 88
Configuring Local Voice Mail Service on a SPA400 88
Setting Up Voice Mail on Each Station 90
Enabling Remote Voice Mail Access (Optional) 93
Managing the Voice Mail Messages on the USB Key 94
Enabling Debugging on the SPA400 95
Chapter 6: Configuring Music on Hold . . . . . . . . . . . . . . 97
Using the Internal Music Source for Music On Hold 97
Using the Internal Music Source 97
Changing the Music File for the Internal Music Source 98
Restoring the Original Music File 98
Configuring a Streaming Audio Server 99
Using a Streaming Audio Server 99
Using the IVR with an SAS Line 100
Example SAS with MOH 100
Configuring the Streaming Audio Server 101
Chapter 7: Configuring the LVS Auto-Attendant . . . . . . . . 103
How the Auto Attendant Works 103
Working with the Auto Attendant Greetings 104
Using Pre-Recorded Prompts 104
Recording an Auto Attendant Prompt 105
Downloading Prompts 107
Writing an Auto Attendant Script 108
An Introduction to XML Scripting Grammar in AA Script Examples 109
Elements of XML Scripting Grammar 111
Auto Attendant XML Instructions Set 113
Entering an Auto Attendant Script 115
Configuring the DayTime, NightTime and Weekend/Holiday Auto Attendants 116
Configuring Dial Plans for the Auto Attendant 117
Chapter 8: Localization . . . . . . . . . . . . . . . . . . . . 118
Requirements for Localization 118
Localizing the SPA9000 Auto Attendant Prompts 118
Local Time Configuration 120
Configuring the SPA9000 and SPA9xx Call Progress Tones 120
Localizing the SPA400 Voice Mail Prompts 125
Localizing the SPA400 Call Disconnect Tones 126
Localizing the SPA400 Caller ID Method 128
Appendix A: Advanced Topics in LVS Administration . . . . . . . . 130
Technology Background 130
Session Initiation Protocol 130
SPA9000 Media Proxy 132
Using the SPA9000 with a Firewall or Router 133
SPA400 SIP-PSTN Gateway 133

Table of Contents

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Linksys SPA9000 Specifications

Physical Interfaces IconPhysical Interfaces
Ethernet ports2 10/100BaseT RJ-45
Phone ports2 RJ-11 FXS
Ring voltage40-55 VRMS
Ring frequency10 Hz - 40 Hz
Maximum ringer load3 REN
Power IconPower
On-hook voltage-50 V NOMINAL
Off-hook current25 mA min
Terminating impedanceConfigurable, including 600 ohms

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