136
Problem Possible cause Remedy
TV set does not react
to commands from
the remote control
• No line of sight between the
remote control and the TV set.
• Sunlight is shining directly on
the infrared window of the TV
set.
• Batteries of the remote control
are exhausted.
• TV set has been switched off
with the main power switch.
• Fault in the internal processor.
• Remove any obstacles
between the units.
• Prevent sunlight from
shining on the set.
• Replace the batteries.
• Switch on the TV set
with the main power
switch.
• Switch off the TV set
with the main power
switch, wait a few
seconds and then switch
it on again.
No sound is output
on the TV speakers
• “Speaker off” or “Speaker
centre“ is set in the “Configu-
ration” – “Operation” –
“Sound settings” TV menu.
• In the “Configuration” –
“Operating” – “Sound
settings” TV menu, set
“Speakers on”
35. Problem, Possible cause, Remedy
The message “Enter
code“ is displayed
when the TV set is
switched on.
• The childlock is active and was
programmed to disable all
stations.
• Enter the code you used
when programming the
childlock.
The TV set will not
switch to a selected
program position. A
teddy bear is dis-
played instead.
• The childlock is active and was
programmed so that only the
stations shown in the list beside
the teddy bear may be selec-
ted.
• Enter the code you used
when programming the
childlock.
• EPG data are currently being
collected from the programmed
EPG station.
• None. When all data
have been collected, the
TV set will switch itself
off automatically.
You have switched
off the TV set with
the key, but the
green LED remains
on.